Senior Product Manager

Department: Product and Development

Reports to: Director of User Experience

Hours: Full time, 40 hours per week between Monday and Friday.

Salary: Competitive, and based on skills and experience. We don’t publish a set range for this role as it depends on the strengths and profile of the individual — but we’re happy to discuss expectations early in the process.

About Us:

Brain in Hand is the coaching platform that helps autistic and ADHD people achieve more at work, in education and life. Our app takes coaching beyond scheduled sessions into everyday moments, delivering personalised support and real human guidance on-demand 24/7 – exactly when it’s needed most. For organisations, it means you can offer all the actionable support that neurodivergent people need. For individuals, we build confidence and independence through practical tools. With over half our team being neurodivergent, we don’t just understand the journey, we’re on it with you. Grounded in research and empowering over 25,000 users, Brain in Hand is your expert neurodiversity partner.

About you:

An exceptional Senior Product Manager with a strong track record in shipping high-impact consumer-mobile products. You bring energy, analytical thinking, and deep empathy for users. You may not have worked specifically on products designed for neurodivergent users before, but you're committed to inclusive thinking and to partnering with your team to ensure those perspectives are considered in both design and delivery.

What you’ll be doing:

Reporting directly to the Director of User Experience, you’ll lead one of our core product squads, owning the roadmap, experimentation strategy, and continuous improvement of a key feature that supports our neurodivergent users. You’ll focus initially on our "Mood" check-in feature—the first touchpoint for many users and central to daily engagement. You'll drive user engagement, retention and commercial impact while ensuring our work stays true to our values and evidence base.

Your responsibilities:

• Define the product roadmap and associated success metrics (e.g. % active users)

• Lead a cross-functional squad (iOS, Android, full-stack engineers, QA, UX)

• Run dual-track discovery and delivery cycles

• Design and implement experiments; evaluate and iterate quickly

• Champion inclusive, neurodivergent-informed design principles

• Work closely with Coaching and Support teams to bring user insight into design

• Explore responsible use of AI/ML and LLM features

• Use product analytics tools to assess performance and make data-driven decisions

• Ensure roadmap priorities are backed by evidence and communicated clearly

• Partner with the commercial team to assess feature ROI, CAC/LTV and other drivers

What you’ll bring to Brain in Hand:

We’d love someone to come on board who brings these skills and experiences to complement our talented team:

• 5+ years’ experience in consumer-mobile product roles

• Strong track record improving engagement and retention

• Confidence with experimentation design, A/B testing and analytics

• Hands-on with product data tools (Google Analytics and Firebase etc.)

• Familiarity with inclusive design and accessibility principles

• Strong design partnership and collaboration (e.g. Miro)

• Commercial mindset: comfortable working with P&Ls and ROI analysis

• Comfortable working in a fast-paced, mission-driven, remote-first environment

• Based in the UK and willing to travel for team meet-ups

Bonus points for:

• Experience in mental health, neurodiversity, social impact or education

• AI/ML or LLM implementation exposure

• Public speaking or active community involvement in product/design
  
  What success looks like in this role:

• 20%+ uplift in early Mood check-in use and evidence of engagement-to-coaching conversion

• Clearly prioritised roadmap backed by strong data and user insight

• Strong relationships with internal teams and seen as a credible, analytical leader

• Product iterations that balance user needs, business goals and operational feasibility
  

What you can expect:

We’re scaling fast, we work at pace and we work hard. We actively support our colleagues to relish the pace, challenge and ambition of Brain in Hand, so you can expect:

• A 9-day working fortnight, with every 2nd Friday focussed on you, for you, to do what you need to support your well-being.

• Private Medical Insurance

• A values driven, supportive and collaborative team culture.

• Opportunity to shape the future of Brain in Hand through regular colleague consultation and feedback.

• A competitive salary and pension.

• 33 days leave annually (incl. bank holidays).

• Support for professional and personal development.

• Involvement in various internal groups and events like ‘Brew Mondays’ and our employee support groups.

Where you’ll work:

We trust our teams to work remotely, from anywhere in the UK. That said, the Product and Development team meet at least quarterly to collaborate and support one another so you’ll need to be willing to travel. There might be times when you’ll need to travel to other UK locations for meetings or events but these will be planned ahead of time.

How to apply:

We welcome and celebrate people from diverse background. We value your personal principals and cultural fit within our teams. If you think you’re right for a role but you’re worried about lacking some experience or skills, we still want to hear from you.

We look carefully at all applications to find the right candidate. Our teams are diverse in age, gender, nationality, religion and beliefs, and we strongly support neurodiversity in our teams. We’re also a disability confident employer so if you need reasonable adjustments to apply and attend interview, we’ll make those as required. We look forward to receiving your application.