Head of Commercial Growth

Location: Mainly remote working from home, but with regular UK travel and occasionally further afield. 

Salary: Circa £100,000 plus performance-related bonus scheme.

Hours of work: Contracted for 40 hours per week, with the added benefit of a 9-day fortnight - giving you every other Friday off.

Contract: Permanent, full-time.

Reporting to: CEO

About Us:

Brain in Hand blends practical tools with real human guidance so autistic and ADHD people get support in the moments that matter - at work, in education, and in life. Organisations get scalable, actionable help; people gain confidence and independence. With over half our team neurodivergent and 25,000+ users supported, we build with lived experience.
Recently recognised as a Times Best Places to Work, we’re a fast-moving, supportive place to grow, with clear goals and flexible ways of working so you can thrive. Join our mission-led team and help turn purpose into outcomes that improve our users’ lives.

About you:

We’re scaling a product that transforms lives, and we need someone to help us take it further, faster. This isn’t about hard selling, it’s about protecting the trust we’ve built in the public sector while unlocking bold new ways to reach the people who need us most.

You’ll be part strategist, part experimenter, part builder: nurturing partnerships, testing new growth channels with speed and creativity, and turning sparks of opportunity into scalable, repeatable revenue. If you thrive on purpose-driven growth, love collaborating with brilliant colleagues, and want the thrill of building something that matters, this is your chance to shape both our future and the impact we make in the world.

What you’ll be doing:

Reporting to our CEO and working shoulder-to-shoulder with our Head of Marketing, you’ll translate our mission into a robust commercial strategy that fuels sustainable growth. You don’t need to have “seen it all before”- what matters most is your appetite to inspire a team, your hunger to learn fast, and your ambition to grow into a future C-Suite commercial leader. We’ll provide the opportunities and coaching to help you get there.

Your responsibilities:

Strategic Leadership

• Shape and deliver a commercial strategy that aligns with our growth ambitions.

• Bring a strong commercial voice to company-wide strategy and planning.

• Represent the commercial team with the CEO and, when required, at Board level.

• Collaborate closely with the Head of Marketing to seamlessly connect demand generation, innovation and revenue growth.

Commercial Growth

• Spot, test, and scale new market opportunities with creativity and pace.

• Build and nurture existing high-value partnerships across the public sector and beyond, recognising the unique role of intermediaries in driving uptake.

• Lead all business development and account management activity— opportunity shaping, negotiation, forecasting, and revenue delivery.

Commercial Systems & Processes

• Embed and optimise commercial systems and tools (Hubspot, LinkedIn ABM, etc.) to support scale and data-driven decision making.

• Define clear KPIs, growth targets, and reporting structures that drive accountability and learning.

Team Development & Leadership

• Create a culture of curiosity, resilience, and entrepreneurialism within the team.

• Lead, coach, and develop the commercial team to be accountable and deliver results.

• Build the structure and talent we need to achieve future growth.

What you’ll bring to Brain in Hand:

You’re not a traditional sales leader, you’re a builder, a connector, and a strategist who thrives in fast-moving environments. You know that growth doesn’t come from a hard sell but from curiosity, creativity, and the ability to design approaches that others can follow and scale.

• Growth Mindset: Entrepreneurial, commercially sharp, and energised by testing new ideas, learning fast, and scaling what works.

• Relationship Builder: Skilled at nurturing partnerships where influence is subtle, long-term, and built on trust. Experience with public sector or intermediary-led models is a plus.

• Strategic & Hands-On: Comfortable setting big-picture direction and equally happy rolling up your sleeves to refine the CRM, shape a client proposal, or test a new channel.

• Data-Informed: Confident using systems like Hubspot to forecast, analyse, and make smart commercial decisions.

• Collaborative Leader: Energised by working with peers, especially in marketing, to create joined-up growth strategies, and by building teams that are motivated and high-performing.

• Communicator & Influencer: Clear and credible in front of clients, senior stakeholders, and the Board.

• Values-Driven: Motivated by purpose, you want to grow something that makes a genuine difference in people’s lives.

What success looks like in this role:

• Deliver a minimum of 10% growth in billings within the first 12 months.

• Build a joint marketing + commercial rhythm that consistently delivers qualified opportunities and measurable revenue growth.

• Embed core commercial infrastructure (CRM optimisation, pipeline visibility and reporting) within 6 months.

What you can expect:

We’re scaling fast, we work at pace and we work hard. We actively support our colleagues to relish the pace, challenge and ambition of Brain in Hand, so you can expect:

• A 9-day working fortnight, with every 2nd Friday focussed on you, for you, to do what you need to support your well-being.

• Private Medical Insurance

• A values driven, supportive and collaborative team culture.

• Opportunity to shape the future of Brain in Hand through regular colleague consultation and feedback.

• A competitive salary and pension.

• 33 days leave annually (incl. bank holidays).

• Support for professional and personal development.

Where you’ll work:

We trust our teams to work remotely, from anywhere in the UK. That said, the Commercial team meet fairly regularly, and you are going to need to travel within the UK and occasionally further afield as part of your role.

How to apply:

Click 'apply now'. We welcome and celebrate people from diverse background. We value your personal principals and cultural fit within our teams. If you think you’re right for a role but you’re worried about lacking some experience or skills, we still want to hear from you.

We look carefully at all applications to find the right candidate. Our teams are diverse in age, gender, nationality, religion and beliefs, and we strongly support neurodiversity in our teams. We’re also a disability confident employer so if you need reasonable adjustments to apply and attend interview, we’ll make those as required. We look forward to receiving your application.

Interview Process

We aim to make our recruitment process structured, supportive, and accessible.

1. Application – Submit your details, a short video and answer a few key questions (closing date: 30th September 2025).
2. Initial Conversation – A 30-minute Teams call with our Head of People, focusing on your motivation, values, and cultural fit.
3. Psychometric Profile – Shortlisted candidates will complete a profile to help us understand different working styles.
4. Final Interview – An in-person panel interview with senior leaders. This will include a commercial challenge, a short presentation, and a follow-up chat with members of the commercial team.

We’re committed to an inclusive process. If you’d like adjustments at any stage, please let us know so we can support you.